Refund Policy – Peakerr.com

At Peakerr.com, customer satisfaction is very important to us. Since we provide digital social media marketing (SMM) services, all orders are processed instantly and automatically. Please read our Refund Policy carefully before making any purchase.

1. General Refund Policy

• All payments made on Peakerr.com are non-refundable once an order is placed.
• By adding funds and placing an order, you agree to this policy.
• Refunds are not available for completed or partially completed services.

2. Eligible Refund Cases

Refunds may only be considered under the following conditions:

• If an order cannot be delivered due to a technical error on our side.
• If the chosen service is unavailable and Peakerr cancels the order.
• If funds were added by mistake or a duplicate payment was made (subject to verification by our support team).

3. Refund Method

• Approved refunds will be credited to your Peakerr wallet balance only, which can be used for future orders.
• Refunds are not issued back to external payment gateways unless exceptional approval is granted. In such cases, a 10% refund fee applies.
• Refunds are not granted if you violate our Terms of Service or place orders for prohibited content.
• Any chargeback or payment dispute will result in the permanent suspension of your account.

4. Order Issues

• If you believe there is an issue with your order, you must contact support within 72 hours of placing the order.
• Peakerr is not responsible for:
  Drops in followers, likes, or views caused by social media platforms.
  Account bans, suspensions, or penalties imposed by third-party networks.